The Charity for Civil Servants is an independent occupational charity, which exists to offer help, advice and financial support for serving and former civil servants and the staff of related organisations - throughout their lives.

To meet the needs of a changing environment, we develop new services, offering the kinds of tools, techniques and financial support, which enable people (and their families) to deal with challenges ranging from mental or physical health issues, through managing money and debt, domestic violence and relationship breakdown to caring responsibilities and bereavement.

The website gives a flavour of the different kinds of support available.

Our innovative approach to engaging audiences has been successful, and as a result the reach and relevance of our services are both growing rapidly. Across 2018 people came to the Charity over 48,000 times for support. With over half of the year to go, we have already exceeded that same number in 2019 and the trend looks set to continue. These are exciting developments and there is much more to be done to make the most of the opportunities offered by this scale of growth. To anticipate and meet future demand within this challenging environment, the organisation is currently shaping its own transformational change. Earlier in 2019 we were also delighted to win a place on the list of Sunday Times Top 100 ‘Not for Profit’ Best Companies to work for.

Although we are an independent charity, our President is Sir Mark Sedwill, Cabinet Secretary and the Chair is Peter Schofield CB, Permanent Secretary of the Department for Work and Pensions, so we have built and maintain close links to the leadership within Civil Service. Our twelve-strong Board also benefits from the experience of serving and former Senior Civil Servants, as well as Trustee perspectives from the Charitable and Private Sectors.

The Charity is almost entirely funded by regular and one-off donations from the very community of people it helps and is built on a sound financial footing. But the entire charitable sector faces an increasingly challenging financial environment, and in order to sustain the ambitious levels of support and help offered by the Charity, as part of our next 5-year strategy we need to develop and deliver an effective long term approach and model for income generation, grounded in the principles of effective marketing.

The Charity’s headquarters are in Cheam, a three-minute walk from the station and just thirty minutes from Victoria. Of 100 staff, just over 70 are based at its HQ, with the remainder spread throughout the UK undertaking either service delivery or fundraising activities.

The senior management team currently consists of the CEO and three Directors. Alongside this particular Director role, the other two Directors manage Help and Advice and Finance and Corporate Services

Click here to download our structure chart

The Charity can only deliver its objectives if it engages with the widest possible number of civil servants, serving, former and retired. For civil servants to donate to the Charity (in order to resource our ongoing help, support and advice) they need to know about it and to be convinced of its relevance and actual or potential value to them and their colleagues. Despite increased levels of engagement with some key audiences, awareness of the Charity can still be patchy across the Civil Service and the pattern is also complex and mixed, with some departments like DWP and HMRC having consistently strong links to the Charity, while in some other departments the link is less well established.

As the Charity’s lead on strategic marketing and income generation, you will champion this mission - spearheading the ongoing development of the Charity’s evolving brand, our online presence and all other internal and external communication.

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